Paint Direct Ltd (“we” or “us” or “our”) are committed to protecting and respecting your privacy.
This policy statement sets out the basis on which:
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting us at www.paint-direct.co.uk you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (the “Act”) and the Regulation (EU) 2016/679 (General Data Protection Regulation) (“GDPR”), the data controller is Paint Direct Ltd of Mole End Shorts Green Lane, Motcombe, Shaftsbury, Dorset, SP7 9PA.
Our nominated representative for the purposes of the Act and GDPR is our Data Protection Officer, who can be contacted on +44 (0)330 123 9234.
We will collect and process the following data about you:
This is information about you that you give us by filling in forms on our Website www.paint-direct.co.uk (“our Website”) or by corresponding with us by phone, e-mail or otherwise. It includes (without limitation) information you provide when you register to use our Website, subscribe to our service, search for a product, place an order on our Website, participate in discussion boards or other social media functions on our Website, enter a competition, promotion or survey, and when you report a problem with our Website. The information you give us may include (without limitation) your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.
With regard to each of your visits to our Website we may automatically collect the following information:
This is information we receive about you from a third party, Data Controller with whom we are contracted to provide a service them.
It may also include information that we receive from other third parties (who are Data Controllers in their own right) including, for example, business partners, sub-contractors, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies.
The personal information we collect might include your name, address, email address, IP address, and information regarding the web pages accessed and when it was accessed. If you contact us to register a service request, the information collected may include your name, your organisation, your office address, email address, IP address, and information regarding your service requirement.
We use information held about you in the following ways:
We will use this information:
We will use this information:
Where we have received your explicit permission we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address(es) which you have provided. If you wish to unsubscribe to this service please email [email protected]
We will usually combine this information with information you give to us and information we collect about you. We will usually use this information and the combined information for the purposes set out above (depending on the types of information we receive).
To ensure that personal data is kept for no longer than necessary, we have put in place an Archiving Policy for each area in which personal data is processed and will review this process annually.
The archiving policy shall consider what data should/must be retained, for how long, and why. Where consent is relied upon as a lawful basis for processing data, evidence of explicit opt-in consent shall be kept with the personal data and retained in accordance with the requirements of relevant UK Legislation and Regulation, which could for example be:
We shall ensure that personal data is stored securely using best practice and in an environment that is maintained.
Access to your personal data shall be limited to personnel who require access to provide a contracted product or service and appropriate security will be in place to avoid unauthorised sharing of information.
When personal data is deleted this will be done safely and in such a manner that the data is irrecoverable.
Where data cannot be deleted, it will be anonymised to prohibit the identification of the data subject.
Appropriate back-up and disaster recovery solutions shall be in place.
Your explicit agreement allows us to share your personal information with:
Should we disclose your personal information to third parties we confirm that your personal data shall not be transferred to another entity, country or territory, unless reasonable and appropriate steps have been taken to establish and maintain the required level of data security and that:
Subject to the provisions of the above, personal data may be transferred where any of the following apply:
Your personal data may also be shared:
As the data subject, your rights are set out in Chapter 3 of GDPR and includes the rights to:
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can also exercise the right at any time by contacting our Data Protection Officer, who can be contacted on +44 (0)330 123 9234 or at [email protected].
Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Questions, comments and requests regarding this Privacy Statement should be addressed to our Data Protection Officer, who can be contacted on +44 (0)330 123 9234 or at [email protected].
A cookie is a small file which is placed on your computer’s hard drive. By using our Website, you agree to allow cookie files to be added to your computer which helps us to analyse web traffic but also allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our Website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
Overall, cookies help us provide you with a better Website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
We may use the following third party services that relates to cookie use on our Website:
Should you have any questions or concerns with how we utilises cookies then please do not hesitate to contact us.